Cancellation policy
🔄 Purchase Option Cancellation Policy
Effective Date: 23 May 2026 Website: valuebuyindia.shop
📋 What This Policy Covers
This policy applies to all "Subscribe & Save" purchase options on Value Buy India, including our Classic Cute Smiley Face Pin Badge range and all future subscription products.
✅ How Subscriptions Work
- Choose any product with the "Subscribe & Save" option at checkout.
- Your order is automatically processed on your chosen billing cycle.
- Delivered safely to your doorstep across India 🇮🇳
❌ How to Cancel
You can cancel anytime — no minimum period, no lock-in! 🙌
To cancel, contact us through any of these 3 ways:
| Method | Details |
|---|---|
| 💬 Live Chat | Chat with us on our website/Whatsapp |
| 🎥 Video Call | Face-to-face quick verification |
| 🔊 Voice Call | Quick call verification |
🔒 A quick verification is mandatory for all cancellations — to keep your account 100% safe & secure!
⏱️ Cancellation Window & Charges
✅ Cancel BEFORE Order is Picked Up — No Charges!
- If you cancel before the order is picked up by our courier partner — full cancellation, zero charges!
- Any advance payment will be fully refunded (excluding delivery charges if already incurred).
⚠️ Cancel AFTER Order is Out for Delivery — Delivery Charges Apply!
- If you cancel while the delivery person is on the way to your doorstep, the cancellation will be accepted BUT delivery charges must be paid.
- The delivery charge will be deducted from your refund or collected at the door.
🚪 Doorstep Cancellation: If you refuse the order when the delivery person arrives, the delivery charges are non-refundable and must be settled.
💰 Refund Policy on Cancellation
| Scenario | Refund |
|---|---|
| Cancelled before pickup | ✅ Full refund |
| Cancelled during delivery | ✅ Partial refund (delivery charges deducted) |
| Refused at doorstep | ✅ Partial refund (delivery charges deducted) |
| COD order cancelled before pickup | ✅ No charges at all |
| COD order refused at doorstep | ⚠️ Delivery charges must be paid to delivery person |
💳 Refunds are processed within 5–7 business days to your original payment method.
🔄 Want to Pause Instead?
Don't want to cancel fully? We can pause or skip your next order! Just contact us through the same 3-way communication and we'll sort it out. 😊
📍 Governing Law
This policy is governed by the laws of India. Disputes are subject to the jurisdiction of courts in Tiruchirappalli, Tamil Nadu, India.
📩 Contact Us
Value Buy India Yogham Nagar, Melur Road, Tiruchirappalli, Tamil Nadu – 620006, India 📧 access@valuebuyindia.shop 📞 70107 19040